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Used car parts, wheels and tyres
from the vehicle parts specialists.

Privacy Policy

Introduction

1. Any use of the words “you”, “your” or similar expression shall mean any user of this Website. The terms “we”, “us”, “our” or similar expression
shall mean Charles Trent Limited.

1.1 We take the privacy of our users seriously. We are committed to safeguarding the privacy of our users while providing a personalised and
valuable service.  This Privacy Policy outlines the types of information that are collected by us on this Website, and how we use and protect it. 
This Privacy Policy also outlines your rights regarding data protection, and tells you how to contact us.    

Use of Information

2. When referring to “personal information”, we mean information we collect from you, from which you may be personally identified. Typically, this
may include your name, email, telephone number and car registration number. All personal information you submit to us will be held in accordance
with our responsibilities under the Data Protection 1998 (“DPA”). 

2.1 Any personal information you register with us will only be used to help us deliver content to you and to improve the website.

2.2 We collect personal information from you in a number of situations.  For example, when you purchase products from our website we ask for your
name, address, phone number, email address and credit/debit card details.  

2.3 We use your personal information:
(a) to process orders for products which you place with us;
(b) to contact you about any products which you are receiving from us; and
(c) to provide you with access to areas of the website and to assist in the smooth operation and running of the Website.

2.4 We may occasionally use your personal information to contact you with information about our products and services which we think you may
be interested in.  We will always ask you whether you want us to use your personal information for this purpose when we collect that information from you.

At any stage subsequently you can also inform us that you do not wish to receive information from us by clicking the unsubscribe link in an email or sending an email to: marketing@ctrent.co.uk
We recommend that you should regularly review the personal information you have to ensure that is correct and up to date.

2.5 Personal information stored on this website will be stored in a secure manner and in accordance with our responsibilities under the DPA.  Unless you
ask us to and except as expressly provided in this Privacy Policy, we will not provide your personal information to third parties unless strictly necessary
to deliver your order (except in the unlikely event that we are legally required to do so by law enforcement).

2.6 We employ external carrier companies such as Royal Mail and DPD to deliver your order (the “Carrier”).  Only your name, address and contact number
will be delivered to the Carrier in order to deliver your goods.

Cookies

3. As with other websites, this website uses cookies that collect anonymous traffic data in order to improve our service. Cookies are small files of information
which save and retrieve information about your visit to our website such as how you navigated through the website or what information was of interest to you.
The cookies we use merely identify you as a number. View our full cookie policy for more information.

3.1 For more information about cookies and for instructions on how to delete them please consult the help menu on your Internet browser. Please note that
if you delete cookies your ability to use part of or the entire website may be impaired or restricted.

Further Information

4. Due to the worldwide nature of the internet, collecting personal data may involve it being transferred to countries outside of the European Economic Area.
By using this website and providing us with personal information, you consent to its transfer to other countries which may not enjoy the same data protection
measures as the European Union.