Important COVID-19 update

We have been working hard behind the scenes to adapt our range of services and ensure safe workspaces and visiting areas for our team and you, our valued customers to enable us to re-open the business. Our sites have re-opened, but this is phased and not all services are available.

We are truly thankful of all the support, kind words and encouragement we have continued to receive.

Learn more about our latest COVID-19 update and what we’re doing to help the incredible people that are keeping our country moving during these unprecedented times.

2012 - MERCEDES - CLS CLASS - Steering Wheel - Steering Wheel

Steering Wheel for a 2012 MERCEDES CLS CLASS

218 Series

If you’re looking for quality, low cost car parts online look no further than us! Our car parts store has replacement parts, spares and accessories for almost any vehicle in stock with fast delivery options available. We are so confident in the quality of the parts we sell that every part comes complete with a FREE warranty for all important peace of mind.

With over 90 years’ experience, next day delivery and a five star customer service rating you can be assured of a first class service every time you buy a car part from us.


We hope that you are completely satisfied with your order from Charles Trent Limited but appreciate that there may be a time that a part needs to be returned to us. Simply return the part/s in their original condition within 30 days of receipt for a refund. We will issue a refund upon receipt and examination. Items should, wherever possible, be returned in their original (or similarly robust) packaging with a completed Returns Form.

You can print off a Returns Form by clicking on ‘Download Returns Form’ below. Fill in the required fields and return it with your goods to:


Charles Trent Limited 
568 - 578 Ringwood Road 
Parkstone 
Poole 
Dorset 
BH12 4LY 

Download Returns Form

Click here for a full breakdown of our terms and conditions.


For items damaged in transit notification must be made through our store within 24 hours and images supplied of packaging and part to enable claims to be processed. Click here to make our team aware of an issue

Any deliveries which fail through no fault of the courier or seller will incur return charges, these are billed to Charles Trent Limited and WILL be passed on.

Please note we are not penalising anyone for making a mistake or changing their mind, simply passing on the charges we incur.

International returns please note: If you are returning anything to us from outside the EU you must complete a customs declaration correctly indicating that the package contains “returned goods” or similar. If your parcel is stopped in UK customs and a charge levied, we will refuse payment and the package will be returned to you. Under no circumstances will we pay customs duty in order to receive back our parts.

If you are completing an international return email our aftersales team or call +44 (0) 1202 724443 to book in the faulty / incorrect return. We will then advise and assist you with the return. Please include as many details as possible about the fault.

If you have received your order and an item is missing, please first check your dispatch note for any indication that the item is being dispatched separately. If the item is not included on the dispatch note, it will be arriving separately. If the item is listed but not present, please email us quoting your order number and stating the missing item and we will investigate the matter further.

We offer FREE delivery on all part orders (except front and rear doors, bonnets and tailgates) being delivered to UK Mainland addresses (terms and conditions apply).

See below for information about the delivery options in your country. Simply click on your country to see the range of delivery options we have available.

Our extensive range of used car parts, spares and accessories can be delivered worldwide. If you cannot see your country in the list below but need a price for delivering the part/s you need simply get in touch and our team will be more than happy to assist.

For a full breakdown of our delivery, returns and warranty terms & conditions please click here.